Location: Remote, US

Compensation: $110K-$140K base salary + competitive equity.

<aside> 💛 Company Overview: Twill makes hiring easier and faster by having top talent recommend their peers & friends for open roles to earn up to $25K per referral. We’re on a mission to empower working individuals across the globe to monetize their networks. Twill is backed by world-class investors (Bloomberg Beta, Purpose Built Ventures).

Company Culture: We don’t care about pedigree, we care about ideas and solving problems before they happen.

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Position Overview:

We are seeking a dynamic and experienced individual to join our founding team as the Manager of Talent Ops. This role will be pivotal in shaping the growth and success of our organization by focusing on customer experience, member engagement, talent recruitment, operational excellence, and internal hiring processes. This role will require managing a large volume of data and interactions (contacts, customers, members, submissions) and be responsible for ensuring smooth operations.

We’ve captured below what we foresee the role to be, but we’re a startup - and we’re looking for an individual who can grow and adapt as needed. You must be comfortable wearing multiple hats and working in a fast-paced environment that is at times, ambiguous.

Key Responsibilities:

  1. Customer Experience:
  2. Member Engagement:
  3. Operational Excellence:
  4. Talent Recruitment
  5. Internal Hiring:

Required Qualifications: